How do I track my order?

once your order have shipped you'll receive a shipping confirmations email with your tracking information, that you can track on the USPS or UPS website.

How long can I burn my candle?

Please refer to the care instructions tab on the home page or click https://calmsensationscandles.com/pages/care-instructions

What Kind of wax do your company use?

All of our candles are soy wax based candles only because we believe soy wax is the best wax for candles to burn slowly. Also, soy wax is friendly to the economy, safe for pets, and its non-toxic. 

How are your candles made?

Our candles are handmade and hand poured. Far as our fragrances, Just science behind it :)

Is it safe to have my candle around my dogs or cats?

Most of the time, candles are harmless to dogs but please keep in mind certain smells can cause sensitivity to your dogs nose. Our candles are soy wax, it is non-toxic to your dogs digestive system because soy wax is particularly softest and pose the least amount of risk.

Cats are very sensitive to strong smells, they may avoid rooms where scented candles are burning. Always make sure the room is well ventilated, so the smell and fumes will not cause any issues to your cats.

What is a whisper wood wick?

A whisper wood wick is a wick that is made of wood that allows your candle to burn slowly and gives off a fireplace sound with little to no crackling.

How long before I get my order?

please refer to the shipment policy or click https://calmsensationscandles.com/pages/shipment-policy


Refunds ?

Please refer to the refund policy or click https://calmsensationscandles.com/pages/refund-policy